Format Magic - Terms and Conditions

1. Introduction

Welcome to Format Magic! These Terms and Conditions govern your use of our AI-powered document formatting service. By accessing or using Format Magic, you agree to comply with and be bound by these terms. If you do not agree, please refrain from using our services.

2. Services Provided

Format Magic enables users to automatically format plain text into structured, professionally designed documents. Users can select from various templates to apply formatting without altering the original text content. The service supports multiple languages and scripts, ensuring accessibility for a global audience.

3. User Accounts & Subscription Plans

• Users may access Format Magic through a free plan or subscribe to paid plans for additional features.
• The free plan allows up to 30,000 tokens per month and 10,000 tokens per request.
• Paid plans offer increased token limits and additional functionalities, with pricing details available on our website.
• Subscription changes, including upgrades and cancellations, can be managed via the user's account settings.

4. Data Usage & Security

• Format Magic does not store or retain user input beyond the processing period. Text submitted is deleted from our servers within 24 hours.
• We use industry-standard encryption to protect data during transmission.
• Third-party AI services (OpenAI and Google Gemini) are used for processing, all of which comply with strict security standards.

5. Limitations & Liabilities

• While we strive for accuracy, Format Magic may make minor adjustments, such as correcting spelling errors.
• The service does not alter grammar, meaning, or intent of the provided text.
• Users are responsible for reviewing formatted documents to ensure they meet their requirements before distribution.
• Format Magic is not liable for any inaccuracies, errors, or losses incurred from using the service.

6. Acceptable Use Policy

• Users agree not to submit illegal, offensive, or harmful content.
• Any attempt to misuse the platform, including excessive automated requests, unauthorized data extraction, or reverse engineering, may result in account termination.

7. Intellectual Property

• The Format Magic platform, templates, and related technologies are the intellectual property of Format Magic.
• Users retain full rights to their original text input but grant Format Magic a temporary license to process and format the content.

8. Support & Contact

• Customer support is available via our contact form. We aim to respond within 24 hours.
• Users experiencing technical issues, including token limit discrepancies, are encouraged to log out and back in to reset their account limits.

9. Modifications to Terms

• Format Magic reserves the right to update these Terms and Conditions at any time.
• Users will be notified of significant changes via the website or email.

10. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with applicable laws of Western Australia. Any disputes shall be resolved in the relevant jurisdiction.

11. Acknowledgment

By using Format Magic, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

For further information, please visit our FAQ or contact our support team.